Trust and Safety

Safety by Design

We take a number of measures to safeguard your Ask-An-Agent account

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Our secure platform ensures your money gets to your Agent - that’s why we ask you to always pay through Ask-An-Agent and never wire money or pay someone directly

Secure Payments with Ask-An-Agent Pay.Safe

For all Migration Agents and Lawyers we have conducted background checks

Background Checks


Why it’s good to keep communication and transactions on Ask-An-Agent

You can ask questions, compare fees, request a quote and hire your preferred Migration Agent or Immigration Lawyer on Ask-An-Agent.
Paying and communicating through Ask-An-Agent helps ensure that you're protected under our  Terms  and your payment is protected under  Ask-An-Agent Pay.Safe.
It also makes it easy to find and reference all important information and details for your successful immigration under your Pay.Safe Number. We can’t provide these benefits if your agent or lawyer isn’t engaged with and paid for directly through Ask-An-Agent. Paying or communicating outside of Ask-An-Agent also makes it harder for us to protect your information and puts you at greater risk of fraud and other security issues, such as phishing.
Trust and Safety

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Never pay for your Migration Agent or Immigration Lawyer outside of Ask-An-Agent.
Pay.Safe is the approved payment arrangement recommended by the Migration Agent and Immigration Lawyer Association. Should you decide to engage with your Agent, Pay.Safe helps you to protect your payments. We are looking out for you. Find out more on  Ask-An-Agent Pay.Safe
If you didn’t pay your Agent through Ask-An-Agent, you may have paid for a fraudulent service.
If your Agent asks you to pay outside Pay.Safe and outside our on-site payment system, report your Agent immediately in this form.  
When choosing your migration agent, know that we’ve got your back every step of the way.
Updated: 2020-11-11
By: Migration Agent and Immigration Lawyer Association